What we collect, and why

• Identity: name, date of birth, address and the ID documents needed to verify you.
• Contact: email and any details you give support.
• Financial: deposit and withdrawal methods and transaction history — we do not store full card numbers ourselves.
• Usage: device, browser, IP address, and how you move through the site, largely via cookies.

We use your data to run your account, process deposits and withdrawals, verify your age and identity, prevent fraud and money laundering, meet the obligations our Malta Gaming Authority licence places on us, and support responsible gambling. With your consent, we also use contact details to tell you about offers — you can turn that off at any time.

We share data only with the parties needed to run the casino: payment processors, identity-verification and anti-fraud providers, our game studios where required, and regulators or law enforcement when the law compels us. We do not sell your personal information to advertisers or data brokers.

Data moves over encrypted connections and is stored on secured systems. Access is limited to staff who need it for their role and is logged and audited. We keep your information only as long as our licence and anti-money-laundering rules require, then delete or anonymise it.

You can ask us for a copy of the data we hold, correct anything wrong, withdraw marketing consent, or request erasure where no legal duty requires us to keep it. To exercise any of these, contact us through the contact page. We may need to verify your identity first, to be sure we are talking to the right person.